Shipping policy
Last updated 2 November 2026
Coverage
We deliver across the UK mainland. Highlands, islands and Northern Ireland may need a separate quote for carriage.
Lead times
Lead times depend on stock, product size and destination. We confirm estimated dispatch and delivery windows on your quote or order confirmation.
Large items
Bulky gardening equipment may require kerbside or booked delivery. Please ensure access is suitable and someone is available to receive the goods.
Damaged in transit
Please note any visible damage on the delivery note and contact us within 48 hours with photos. Email [email protected] or call +44 7508 261422 (Mon–Fri 9:00–17:00 · Sat 9:00–16:00).